Refund policy
Mourne and Bread Return & Refund Policy
Thank you for shopping at Mourne and Bread! We're passionate about providing you with high-quality bread mixes. We understand that sometimes things don't go as planned, so we've outlined our return and refund policy below:
Eligibility for Returns:
Due to the nature of our product (food items), we generally do not accept returns. However, we are committed to your satisfaction. We will consider returns or refunds in the following specific circumstances:
-
Damaged or Defective Product: If you receive a bread mix that is damaged, defective (e.g., packaging is torn and the mix is exposed), or appears to be tampered with, please contact us immediately at
Mourne and Bread Return & Refund Policy
Thank you for shopping at Mourne and Bread! We're passionate about providing you with high-quality bread mixes. We understand that sometimes things don't go as planned, so we've outlined our return and refund policy below:
Eligibility for Returns:
Due to the nature of our product (food items), we generally do not accept returns. However, we are committed to your satisfaction. We will consider returns or refunds in the following specific circumstances:
- Damaged or Defective Product: If you receive a bread mix that is damaged, defective (e.g., packaging is torn and the mix is exposed), or appears to be tampered with, please contact us immediately at [your email address] within 7 days of receiving your order. Please include photos of the damaged or defective product and your order number.
- Incorrect Item: If you receive the wrong bread mix, please contact us immediately at within 7 days of receiving your order. Please include photos of the incorrect item and your order number.
Non-Returnable Items:
For food safety and hygiene reasons, we cannot accept returns for:
- Change of Mind: We do not offer returns or refunds for changes of mind after an order has been shipped.
- Incorrect Address: We are not responsible for orders shipped to an incorrect address provided by the customer. Please double-check your shipping address at checkout.
- Failed Baking: We cannot offer refunds for issues related to the baking process, as this depends on individual skill and equipment. We provide detailed instructions on our website and are happy to answer any baking questions you might have.
Refund Process:
If your return is approved due to a damaged, defective, or incorrect item, we will offer one of the following:
- Replacement: We will ship you a replacement bread mix at no additional cost.
- Refund: If a replacement is not possible, we will issue a full refund to your original payment method.
How to Initiate a Claim:
To initiate a claim for a damaged, defective, or incorrect item, please contact us at
Mourne and Bread Return & Refund Policy
Thank you for shopping at Mourne and Bread! We're passionate about providing you with high-quality bread mixes. We understand that sometimes things don't go as planned, so we've outlined our return and refund policy below:
Eligibility for Returns:
Due to the nature of our product (food items), we generally do not accept returns. However, we are committed to your satisfaction. We will consider returns or refunds in the following specific circumstances:
- Damaged or Defective Product: If you receive a bread mix that is damaged, defective (e.g., packaging is torn and the mix is exposed), or appears to be tampered with, please contact us immediately at [your email address] within 7 days of receiving your order. Please include photos of the damaged or defective product and your order number.
- Incorrect Item: If you receive the wrong bread mix, please contact us immediately at within 7 days of receiving your order. Please include photos of the incorrect item and your order number.
Non-Returnable Items:
For food safety and hygiene reasons, we cannot accept returns for:
- Change of Mind: We do not offer returns or refunds for changes of mind after an order has been shipped.
- Incorrect Address: We are not responsible for orders shipped to an incorrect address provided by the customer. Please double-check your shipping address at checkout.
- Failed Baking: We cannot offer refunds for issues related to the baking process, as this depends on individual skill and equipment. We provide detailed instructions on our website and are happy to answer any baking questions you might have.
Refund Process:
If your return is approved due to a damaged, defective, or incorrect item, we will offer one of the following:
- Replacement: We will ship you a replacement bread mix at no additional cost.
- Refund: If a replacement is not possible, we will issue a full refund to your original payment method.
How to Initiate a Claim:
To initiate a claim for a damaged, defective, or incorrect item, please contact us at [your email address] within 7 days of receiving your order. Include the following information:
- Your order number
- A description of the issue
- Photos of the damaged, defective, or incorrect item
We will review your claim and respond within [number] business days.
Contact Us:
If you have any questions about our return and refund policy, please contact us at [your email address].
Note: This policy is subject to change without notice. Please refer to this page for the most up-to-date information.
within 7 days of receiving your order. Include the following information:
- Your order number
- A description of the issue
- Photos of the damaged, defective, or incorrect item
We will review your claim and respond within [number] business days.
Contact Us:
If you have any questions about our return and refund policy, please contact us at
Mourne and Bread Return & Refund Policy
Thank you for shopping at Mourne and Bread! We're passionate about providing you with high-quality bread mixes. We understand that sometimes things don't go as planned, so we've outlined our return and refund policy below:
Eligibility for Returns:
Due to the nature of our product (food items), we generally do not accept returns. However, we are committed to your satisfaction. We will consider returns or refunds in the following specific circumstances:
- Damaged or Defective Product: If you receive a bread mix that is damaged, defective (e.g., packaging is torn and the mix is exposed), or appears to be tampered with, please contact us immediately at [your email address] within 7 days of receiving your order. Please include photos of the damaged or defective product and your order number.
- Incorrect Item: If you receive the wrong bread mix, please contact us immediately at within 7 days of receiving your order. Please include photos of the incorrect item and your order number.
Non-Returnable Items:
For food safety and hygiene reasons, we cannot accept returns for:
- Change of Mind: We do not offer returns or refunds for changes of mind after an order has been shipped.
- Incorrect Address: We are not responsible for orders shipped to an incorrect address provided by the customer. Please double-check your shipping address at checkout.
- Failed Baking: We cannot offer refunds for issues related to the baking process, as this depends on individual skill and equipment. We provide detailed instructions on our website and are happy to answer any baking questions you might have.
Refund Process:
If your return is approved due to a damaged, defective, or incorrect item, we will offer one of the following:
- Replacement: We will ship you a replacement bread mix at no additional cost.
- Refund: If a replacement is not possible, we will issue a full refund to your original payment method.
How to Initiate a Claim:
To initiate a claim for a damaged, defective, or incorrect item, please contact us at [your email address] within 7 days of receiving your order. Include the following information:
- Your order number
- A description of the issue
- Photos of the damaged, defective, or incorrect item
We will review your claim and respond within [number] business days.
Contact Us:
If you have any questions about our return and refund policy, please contact us at info@mourneandbread.co.uk.
Note: This policy is subject to change without notice. Please refer to this page for the most up-to-date information.
Note: This policy is subject to change without notice. Please refer to this page for the most up-to-date information.
within 7 days of receiving your order. Please include photos of the damaged or defective product and your order number. - Incorrect Item: If you receive the wrong bread mix, please contact us immediately at within 7 days of receiving your order. Please include photos of the incorrect item and your order number.
Non-Returnable Items:
For food safety and hygiene reasons, we cannot accept returns for:
- Change of Mind: We do not offer returns or refunds for changes of mind after an order has been shipped.
- Incorrect Address: We are not responsible for orders shipped to an incorrect address provided by the customer. Please double-check your shipping address at checkout.
- Failed Baking: We cannot offer refunds for issues related to the baking process, as this depends on individual skill and equipment. We provide detailed instructions on our website and are happy to answer any baking questions you might have.
Refund Process:
If your return is approved due to a damaged, defective, or incorrect item, we will offer one of the following:
- Replacement: We will ship you a replacement bread mix at no additional cost.
- Refund: If a replacement is not possible, we will issue a full refund to your original payment method.
How to Initiate a Claim:
To initiate a claim for a damaged, defective, or incorrect item, please contact us at info@mourneandbread.co.uk.
- Your order number
- A description of the issue
- Photos of the damaged, defective, or incorrect item
We will review your claim and respond within [number] business days.
Contact Us:
If you have any questions about our return and refund policy, please contact us at info@mourneandbread.co.uk.
Note: This policy is subject to change without notice. Please refer to this page for the most up-to-date information.